![]() Realistically, it’s probably time for a new printer. It is most likely a hardware failure (bad head) which the cleaning can’t fix, as printheads are a wear item and do fail with time/use. It also has a low chance of success, if you see no improvement at all from the automated cleaning. I have to caution you up front though that the manual cleaning process is messy and time consuming. If it still doesn’t print anything, you’ll need to do a manual cleaning with a solvent. Go into the menu and run the head clean again, up to 4 times total. These symptoms point to either a clogged/contaminated print head, or a faulty print head (or the logic board that controls it). My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Hello, I’m Nathan, and I’ll be assisting you today.
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